This is even more obvious on mobile devices like the i Phone.
We highly recommend creating a "Sent Archive" folder on your primary computer.
Instructions for synchronizing your IMAP folders can be found in the Microsoft Office Help Documentation by clicking here.
Look for similar options for controlling the Sent mailbox behaviour in the mail application of your choice.
Everytime one of the users makes any any changes in his outlook this is not synced up to his blackberry.
He can delete 10 messages in his inbox and this is not replicated on his blackberry.
Changes such as moving emails to sub-folders after they hae been dealt with. Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services.
I've set the BBs Email Reconciliation to: Delete on: mailbox and handheld Wireless Reconcile: on On Conflicts: Mailbox Wins on the BESX I've change the setting to: Black Berry Solution topology Does it affect all users or just some? Have you tried anything thus far such as rebooting the BES server? If a user sends an email from their handset, does it show in their Outlook sent items? In some cases, your mail program will default to storing your sent messages locally (on your computer) rather than on the server, meaning you won't have access to them on any other device other than the one with the locally configured sent folder -- this is most likely to occur on a laptop or desktop and not a tablet or phone.If you still need to manually specify which sent folder to use, you can find the mailbox folder configuration using the following directions.Your Black Berry 10 smartphone must be turned on and have network connectivity to receive the message.If the message does not arrive, please launch Black Berry World on your smartphone to find the content you are looking for.Therefore to solve the problem, you must fix the configuration so that the folder name is consistent across all device AND that it's specified as a server-side folder, and not a local one.