The reason I’m posting the solution to this problem on my leadership and management blog is because I discovered it on my own.As far as I can tell, there are no other resources online showing this solution; so, thought I should share it with anyone else who’s tried virtually everything to get their new Dell laptop to stop shutting down on its own.
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However, in order to be able to function normally again, I recently had to solve a nagging issue with my new Dell Inspiron 13-5378 laptop running Windows 10.
My laptop began overheating and shutting down (coincidentally, just after a BIOS update); not a good thing when you use your laptop for business presentations, as I do.
The small holes under the laptop are needed for the components to properly cool.
Placing a laptop on a pillow or bed will smother the vents and stop airflow.
If you do use the laptop on a bed, carpet, etc, at least place it on a board or other smooth surface so that the laptop can use the designed airflow. Raise the Laptop Raise the laptop to allow more air to flow underneath. For example, four rubber furniture raisers bought a hardware store will cheaply raise a laptop.
For more cheap options, see the Lifehacker Top 10 DIY Laptop Stands. Add Active Cooling For more money, you can buy a notebook cooling pad such as the Targus Lap Chill Mat or Cooler Master Notepal U2.
You typically get into the BIOS by clicking F1, F2 or ESC when you first turn the computer on.
Sometimes there are options to underclock the CPU or step down the processors.
This is great news, because my laptop was showing 100° (after the BIOS upgrade) as the maximum temperature; and would shut down when the current temps hovered around there for more than a few seconds.